Politique de remboursement
We are committed to ensuring your satisfaction with every purchase. To facilitate a smooth return process, please review the following policy guidelines carefully.
Eligibility for Returns
To qualify for a return, your item must meet the following conditions:
- The item must be unused and in the exact same condition as when you received it.
- The item must be returned in its original packaging.
Timeframe for Returns
You have 30 days from the date of delivery to initiate a return request. Requests made after this period may not be accepted.
How to Initiate a Return
Please send an email to platter_lankier2g@icloud.com to obtain the return address and further instructions. Our team will provide you with the necessary details to proceed with your return.
Refund Processing
Once we receive your returned item, we will inspect it and notify you of the approval or rejection of your refund. If approved, your refund will be processed within 7-14 days. The credit will be applied to your original method of payment, depending on your bank or credit card company's processing times.
If you have any questions regarding our return policy, please do not hesitate to contact us at the email address provided above.
